Orders

What is the delivery time of my order?

If the product is in stock, we will ship it within 5 business days! If the product is not in stock, it may take up to 14 business days.

Can i also collect my order from you?

At this moment it is not possible to collect your orders personally!

I want to trade my product

At this moment it is not possible to trade products! All sales are final.

I want my money back

At this moment it is not possible! All sales are final!

I can't choose a size for a product?

If you can't select a size for a product, it may be out of stock. If this continues to happen, please contact us via the contact form.

Payments

What are the shipping costs?

Shipping costs are always calculated at checkout, but below you will find the estimated shipping costs. We ship with BPOST or PostNL. Free shipping is provided for orders over €50.00 in Belgium and the Netherlands. Free international shipping for orders over €100.00. Belgium: €10.00. Netherlands: €18.00. If you live outside of Belgium or the Netherlands, we recommend contacting us!

Which payment methods can I use?

You can use the following payment methods:

  • American Express
  • Apple Pay
  • Bancontact Mistercash
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa
  • Bank transfer
I didn't receive a confirmation email?

Unfortunately, we can't prevent our emails from ending up in your spam or junk mail folder! Please check your spam folder. If the email isn't there, please feel free to contact our customer service team, who will be happy to help!

Delivery

I didn't receive a Track&Trace link?

Check your spam or junk mail folder! Unfortunately, we can't prevent the track & trace link from ending up there! Didn't receive the track & trace link? Please contact our customer service! | Stickers dont have a track & trace.

What if I'm not at home to receive my order?

If you are not at home to receive your order, the courier may deliver it to a safe location or to the nearest parcel point.